FAQ

KILAU SWIM is ethically manufactured by a small team of artisans in Bali, Indonesia.

KILAU SWIM is currently also available offline at selected stores in Bali and Lombok (Indonesia), click here to check out our stockists.

We currently accept payments via PayPal, credit card, debit card, or direct bank transfer — all processed securely through PayPal.

At checkout, you will be redirected to PayPal, where you can choose to log in to your PayPal account or pay directly with your bank account or debit/credit card without a PayPal account.

For order-related inquiries, please email us at info@kilauswim.com or get in touch with us via WhatsApp.

For collaboration requests, you can reach us through our Instagram account @kilau.swim.

Feel free to also use our contact form (for all matters), and we’ll get back to you as soon as possible.