PRIVACY POLICY

LAST UPDATED: SEPTEMBER 27, 2024

KILAU SWIM (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://kilauswim.com, shop with us, or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. INFORMATION WE COLLECT

PERSONAL DATA

Personally identifiable information, such as your name, shipping address, email address, telephone number that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.

PAYMENT INFORMATION

Financial information, such as credit card number, expiration date, billing address, and payment method, that we collect when you purchase, order, return, exchange, or request information about our services from the Site.

DERIVATIVE DATA
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2. USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Process your transactions and send you related information, including purchase confirmations and invoices.
Manage your account and provide you with customer support.
Communicate with you, respond to your inquiries, and provide customer service.
Send you marketing and promotional communications.
Improve our website, products, and services.
Monitor and analyze usage and trends to improve your experience with the Site.
Assist law enforcement and respond to subpoenas.
Perform other business activities as needed.

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

BY LAW OR TO PROTECT RIGHTS
If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

THIRD-PARTY SERVICE PROVIDERS
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

MARKETING COMMUNICATIONS
With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

BUSINESS TRANSFERS
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. RETENTION OF YOUR INFORMATION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. YOUR RIGHTS

You have the right to:

Access the personal information we hold about you.
Correct any inaccuracies in your personal information.
Request the deletion of your personal information.
Object to the processing of your personal information.
Request the transfer of your personal information to another party.

To exercise these rights, please contact us at info@kilauswim.com.

7. COMPLIANCE

We comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) for our European customers and the California Consumer Privacy Act (CCPA) for our California customers.

8. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at info@kilauswim.com.